Questions and answers

A morning. You sign up, add your drivers (each gets their own login), load your addresses from Excel or Google Sheets, and send out the first route. There is nothing to install.

No. The Free plan lets you try 15 stops in total, in up to 2 routes (with up to 10 addresses each), without a card. After that you switch to a paid plan.

Yes: from an Excel or CSV file, a Google Sheets link, or by pasting a list. Routehive recognises the address, name, phone, cash on delivery, crate and order number columns on its own. Save frequent addresses as customers, and next time they go into a route with one click.

Yes. The dispatcher screens, the driver app and the recipients' tracking page are available in 11 languages, and everyone picks their own.

The dispatcher adds the driver on the Drivers page with an email address and a password, and sends the login details to the driver with one button. The driver opens the sign-in page in the phone's browser and sees the routes assigned to them: addresses in order, the amount to collect, crates and notes. Nothing to download; added to the home screen, it starts like an app.

Any smartphone with an up-to-date browser, Android or iPhone. The driver app runs in the browser and can be added to the home screen like an app. No app store needed.

Navigation is done by the map the driver already uses: one tap opens Google Maps or Waze with the next address. Routehive shows the order, the amount to collect, the crates and the notes.

The driver marks the stop as failed and picks a reason from a list (nobody there, closed, address not found, refused, ran out of time). The dispatcher sees it straight away, and the reports group failures by reason.

At a stop with payment due, the driver can only close the delivery after marking it paid or not paid. In the evening you see how much cash each driver holds, and you can export it to Excel.

Yes. The driver takes photos (up to five per stop) and collects the recipient's signature on the phone. The proof stays in the delivery log with the time; photos are kept for 90 days.

Yes. You set how many crates go to each stop, and the driver records how many came back. You see the balance of crates out at each customer.

Every address in a route that has been sent to a driver. Draft routes and planning do not count, and the number of drivers and dispatchers is unlimited.

Work does not stop. Stops over the allowance cost €0.05 (HUF 20) + VAT each (€0.01, HUF 3 on the Fleet plan). If the next plan would be cheaper, we tell you, and you can switch at any time.

Yes. Every plan has a price in euros and in Hungarian forints; choose the currency above the plans, and it is fixed at the first payment. In euros, VAT follows the billing address: Hungarian companies pay 27% VAT, companies in other EU countries with a valid VAT number are invoiced under the reverse charge (0%), and outside the EU no Hungarian VAT applies. Prices exclude VAT.

In the European Union. The database, the file store (photos, signatures) and the cache all run on storage under EU jurisdiction. A data processing agreement is part of the contract (GDPR Article 28).

No. All data belongs to one company, and every query is limited to the signed-in user's company. A dedicated test suite checks this before every change.

You make them inactive: from then on they cannot sign in to your company, but their routes and the delivery log stay. Two-step sign-in can be turned on for any account; it is optional.